ORIENTATION

You will recieve an email the week prior to your start date with more information and the location of your orientation.

ORIENTATION DAY 1: WEDNESDAY

When: 9:00am - 5:00pm (Please ensure you allow enough time to find the location)

Location: TBA

Dress Code: “Business Casual” (Jeans, leggings, athletic wear, sweats and hats are NOT permitted). Please ensure you are compliant with the Grooming Policy.

Agenda Orientation Day 1

  • Welcome & Sign-on Paperwork

  • Accor DNA & Heartist Training

  • Lunch

  • Fairmont Brand Immersion

  • Watch Training/ Programs / Policies / Signoffs

  • Hotel Tour

ORIENATION DAY 2: THURSDAY

When: 9:00am - 5:00pm (Please ensure you allow enough time to find the location)

Location: TBA

Dress Code: “Business Casual” (Jeans, leggings, athletic wear, sweats and hats are not permitted). Please ensure you are compliant with the Grooming Policy

Agenda Orientation Day 2

  • Executive Welcome

  • Discrimination Harassment Prevention (DHP)

  • Health & Safety

  • Staff Housing

  • Lunch

  • Banff Ambassador

  • Service Promise

WHAT TO BRING 

Please bring the following documentation to the main Talent & Culture Office on the Monday or Tuesday (10am – 4pm) prior to your orientation to verify the following information:

 

  • Social Insurance Number* (SIN Card, Service Canada print out, tax return etc.)

  • Government ID (two pieces)

  • Void Cheque/Direct Deposit Authorization

  • Work Permit (if applicable)

  • Certificates (Red Seal, ProServe etc. if applicable)

  • Drivers Abstract/Record (please see positions listed below)

 

* Please Note: Although you may have sent your ID through email, we will also need to verify them in person. Proof of SIN must be provided in person. Verbal verification is not accepted and failure to provide proof may result in failure to begin employment. 

 

Positions requiring a Drivers Abstract/Record:

  • Turf Care positions 

  • Guest Services positions

  • Hotel Grounds positions

  • Engineering Department positions

  • ALL Golf Course positions including On Course Server and Retail Associate

 

A 3-year or 5-year uncertified Driver's Abstract/Driver's Record is accepted. 

* Please Note: For the above positions, it is a condition of your employment to obtain an up-to-date Drivers Abstract. You will not be permitted to start work until this has been provided. Should you have any questions in relation to obtaining this, please contact either your manager or the Talent Acquisition team prior to your start date.

If you are unable to bring the documentation prior to your orienation, please bring it on DAY 1.

FAIRMONT BANFF SPRINGS

405 Spray Avenue

Banff, Alberta

banff.careers@fairmont.com

Tel: 403-760-6022

© 2020 Accor Hotels. All rights reserved.

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